Mitchell Bank is now a part of the First Federal Bank family

transistion

First Federal Bank is happy to announce the purchase of Mitchell Bank effective December 31, 2020. As part of the acquisition our teams are working to coordinate the transition of Mitchell Bank deposit and loan accounts to First Federal Bank’s operating system. The conversion is scheduled to take place on the weekend of April 10, 2021. Here you will find account conversion information as well as any related communications.

Mitchell Bank Customers

First Federal Bank Customers

Mitchell Bank Customers

First Federal Bank has served local communities since 1922. As the result of the significant efforts of our team members and stakeholders, we have evolved into one of the strongest financial institutions in southeastern Wisconsin. This once sleepy hometown community bank has grown substantially in the last 10 years including a merger with Bay View Federal Savings and Loan Association, the construction of the Brookfield/New Berlin branch on the corner of Moorland and Greenfield, the recent reorganization into a public stock holding company, and the acquisition of Mitchell Bank.

First Federal Bank Customers

We are growing! On December 31, 2020, First Federal Bank purchased Mitchell Bank. We are excited to expand the First Federal Bank family. This transaction brought together the strengths of two well-regarded, community-focused banks. Over the weekend of April 10, we will complete the integration with Mitchell Bank, allowing our new customers to utilize all our offices to conduct banking.

The account conversion will not disrupt your mobile or online services. However, our offices will be closed on Saturday, April 10. Our call center will be available to you during regular business hours with no disruption.

Historic Mitchell Street Location

In 1907 a group of local businessmen founded Mitchell Street State Bank to serve the needs of the near south-side of Milwaukee. To this day a significant number of our customers have relationships going back 50, 70, or even 80 years! Mitchell Bank has evolved in response to its customer base over the years. First Federal Bank will continue this tradition to meet the ever-changing financial needs of our customers and communities.

We are proud to honor the rich history of Mitchell Bank and its roots in the communities surrounding Historic Mitchell Street. As of April 12, 2021, we will be able to serve customers at all 5 locations!

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Coming Soon For You

ITIN Applications

First Federal Bank has applied to become an Individual Taxpayer Identification Number (ITIN) Certified Acceptance Agent. For those individuals who do not have a Social Security or Taxpayer Identification number, we now offer the ability to open an account with a second form of government issued identification such as a Matricula Consular or Passport.

International Remittance

Customers will be able to send international remittance transfers at all First Federal Bank locations after the conversion. Remittance services are offered through Directo a México®.

Dreamer Loan

First Federal Bank will offer Dreamer Loans to individuals applying to renew their Deferred Action for Childhood Arrivals (DACA) status. Dreamer Loans will be available all locations as of Monday, April 12, 2021. This personal loan would assist in covering DACA renewal fees.

We live The Community Bank Difference.

When you bank with First Federal Bank, you experience The Community Bank Difference in every interaction. It’s how we serve our customers and invest in our communities. 

We are committed to providing quick, local decision making, superior customer service, and involvement in the communities that we serve. 

Trust

Quick Local Decision Making

Timely financial decisions are made by actual First Federal Bankers who know and understand their customers. Local decision making allows us to meet customer needs quickly and efficiently.

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Great Customer Experience

We value each of our customers as individuals and always aim to exceed customer expectations. Bank with us anywhere, anytime with mobile banking, or stop by one of our four branches to sit down with a personal banker.

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Significant Community Commitment

First Federal Bank is proud to play an active role in the communities that we serve. From employee community service days to financial contributions, we are committed to helping our communities grow and prosper.

Our Services

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Consumer Banking

+ Checking & Savings Account

+ Health Savings Account

+ Consumer Loans

+ Credit Cards

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Commercial Banking

+ Deposit Accounts

+ Commercial Loans

+ Credit Cards

+ Treasury Management

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Residential Lending

+ Full range of residential loan products

It’s time that you had the power of your bank at your fingertips.

Meet the First Federal Bank Mobile App. Our secure, convenient and easy to use banking app that lets you bank on the go.

Frequently Asked Questions

Bank Transfer

You will soon have access to more locations to conduct your financial transactions, as well as more technological services to give you an enhanced banking experience.

No, new signature cards and agreements are not required as part of the account conversion.

There will be no changes to existing Power of Attorney designations or Trust Accounts.

Safe deposit box services will continue with no changes.

April 12, 2021. We look forward to seeing you!

Banking hours of operation will remain unchanged.

All locations: Monday through Friday, 9am – 5pm

Historic Mitchell Street, Bay View, and Waukesha-East locations: Saturday, 9am – 12pm

Yes. You can request a wire transfer in person or by phone with proper authentication. Business customers may sign up for Wire Manager to create wires through Business Online Banking as of April 12, 2021.

Yes, we count coin for free for our customers at all locations.

Our account offerings vary slightly from existing MItchell Bank accounts. A detailed letter with the changes will be mailed out to all Mitchell Bank customers before the changes are made.

Yes a new card will be mailed to you approximately one week prior to the conversion date, during the week of April 5, 2021. If you have an ATM card, you will receive a debit card replacement in the mail.

We no longer redeem savings bonds.

We will no longer offer Telephone Banking after Friday, April 9, 2021. We do offer Online and Mobile Banking. Our bankers are also available to assist you during business hours.

We no longer offer traveler’s checks.

As of April 12, 2021, we offer official checks at the cost of $8.00 each.

Yes, we offer a Community Mortgage Program. Please call your Mitchell Bank location for more details.

Yes, we offer Dreamer Loans. Please call your Mitchell Bank location for more details.

Yes! We offer remittance transfers through Directo a Mexico. We no longer offer remittance services through Viamericas.

Not right now, but First Federal Bank is working with the IRS to become an ITIN Certified Acceptance Agent.

Yes, on Monday, April 12, 2021, you can enroll in Bill Pay through Online Banking.

No, your CD rate and maturity are not changing.

Yes, current phone numbers will stay the same.

How-To's

You will not need your coupon book to make loan payments. Provide your loan number or a photo I.D. and we can look up your loan payment for you! You can always make loan payments via online and mobile Bill Pay, by mail, or at a branch location either in person or by night drop.

eStatement enrollment will be available in Online Banking starting April 12, 2021. Instructions are available at www.ffbwi.com/estatements.

As of April 12, 2021, alerts can be set in Online Banking.

If your address has changed, you will need to complete a Change of Address Form. You may call or visit a Mitchell Bank location to get started. After April 12, 2021, you may call or visit any First Federal Bank location to update your address.

Mitchell Bank does not currently offer foreign currency services. After April 12, 2021, First Federal Bank foreign currency orders and exchanges will be available at all locations.

You may call or visit a Mitchell Bank location to start the process. You will need to provide a written statement including your account and debit card number as well as complete a Customer Dispute Form for each fraudulent transaction. After April 12, 2021, you may call or visit any First Federal Bank location to dispute debit card fraud.

General Information

You can find out more information by visiting our website at www.ffbwi.com, or you can speak with one of our experienced bankers.

As of April 12, 2021, you can use your debit card with no fee at 60,000 ATMs nationwide in the MoneyPass ® and ATM Access networks. ATM finders are available at www.ffbwi.com/atm-access and through the mobile app.

Yes, all branch locations offer night drop service.

Yes! We are pleased to offer CardValet(R) to monitor and set transaction thresholds for your debit card. You can download the mobile app for free.

  • New Year’s Day
  • Martin Luther King Jr. Day
  • Presidents Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Columbus Day
  • Veterans Day
  • Thanksgiving Day
  • Christmas Eve (half day)
  • Christmas Day

Per your data provider SMS, message, and data fees may apply. Mobile deposit functionality limited to Apple and Android phones. Deposit limits and other restrictions apply. Mobile deposits are subject to verification and not available for immediate withdrawal. Mobile deposit requires use of your mobile device’s camera. Mobile deposits are limited to checking accounts, including HSA and Money Market. Availability may be affected by your mobile device’s coverage area. Mobile app available in Google Play store and iTunes. Services available through the bank’s iPhone and Android apps.